Returns & Exchanges
At Pesado 58.5, we want you to be completely satisfied with your premium coffee equipment. If your purchase does not meet your expectations, you may return or exchange unused items in their original packaging within 30 days of delivery.
Initiate a Request
Contact our support team with your order number and details of the items you wish to return to receive a Return Authorization.
Prepare Your Package
Ensure the items are unused and securely packed in their original Pesado 58.5 packaging to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center.
Quality Inspection & Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing